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Your Position: Home > Help > Frequently Asked Questions

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Frequently Asked Questions
Lillian / 2010-06-11

Q: What is your minimum order quantity?
A: Our minimum order quantity (MOQ) is up to different products.

Q: Do I need to setup an account before I can order?
A: No, you do not need to setup any account. You can directly send us email to andrea@hgcbodyjewelry.com , hgc2@hgcbodyjewelry.com , hgc3@hgcbodyjewelry.com.

Q: What kind of steel are the jewelrys made out of?
A: All of our jewelrys are made out of 316L surgical grade stainless steel.

Q: What kind of materials are used in the dangle belly/navel rings?
A: The shaft or the parts that goes through the skin are 316L surgical grade stainless steel.
    The dangles or other accessories are rhodium plated over brass or copper.

Q: Why are packages randomly pre-packed?
A: It saves the process time and your headache on picking different color, size, style, etc etc...
    When we say "randomly pre-packed", you can expect to receive the best variety from our inventory.

Q: The description said packages are "randomly pre-packed". Can I still pick my own color/size/style ?
A: Please contact us for your special needs. We'll try our best to accommodate your request.
    99% of our customers are very pleased with our Pre-packed packages.

Q: What is your shipping method?
A: HGC has a wide range of shipping methods (DHL, UPS, FedEx, TNT and EMS) to suit your needs.

Q: How much is the shipping cost?
A: Shipping fee is determined by the order amount and destination.

Q: Can I cancel my order?
A: You can cancel the order within 24 hours after ordering by sending us email. Make sure that you must receive a cancellation mail from HGC.

If there is any other question, please just contact us freely at andrea@hgcbodyjewelry.com , hgc2@hgcbodyjewelry.com , hgc3@hgcbodyjewelry.com



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